Returns/Refunds

RETURNS

You have 7 calendar days to return an item from the date you received it. No return will be valid after. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Items that are opened and used or do not have a receipt will be denied a refund or exchange. You are eligible for a return in case you received an incorrect order. Returns will be reviewed on a case by case and you can contact customer service via email at customerservice@gibygiselleblondet.com

REFUNDS

Refunds once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. In most cases your refund will automatically go back to the original form of payment used for the purchase. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Only regular priced items may be refunded. Unfortunately sale items, coupons, and discount codes cannot be refunded. All sale items, discounts, and coupons are final sale.